Please bring food clearly marked with the dog's name, amount to feed each meal and number of meals each day. Food does not need to be packaged by individual meal. We just need to know how much to feed at each meal (in measuring cups) and the times your dog usually eats each day. It is a good idea to include a little extra food in case your dog is hungrier than usual due to the increased activity or if there is a change in pick up plans.

Any medications your dog may need must be in the original packaging from the vet with clear dosage instructions.

We will supply all of the toys, bedding, bowls for meals and measuring cups.


Situations can arise that requires "emergency" type actions. Bites, cuts or medical attention all require us to follow a standard routine of actions below:

  • We first contact the owner to let them know what has occurred and discuss what they would like done.
  • If the owner is unreachable and no other contacts were given at check in, we will contact the vet on record and come up with a plan of action.
  • If a situation occurs outside of normal hours for the vet, we will contact Affiliated Emergency Veterinary Services in Eden Prairie for 24 hour care.

Everyday, we work to maintain a safe environment for all dogs in our care. The orientation process helps us in determining if a dog is a good fit at PupTown. However, dogs all have teeth, claws and move very quickly when playing or when annoyed and accidents can happen. Our staff is trained to identify and resolve possible aggressive situations.

Please refer to the Release form on the Main page of this site for other more formal details relating to the care of dogs at PupTown. 

All dogs are required to have current Rabies, Distemper(DHPP) and Bordetella vaccines for any PlayCare or Boarding services. The vaccinations must be age appropriate and completed 7 days prior to coming to play or stay with us. 

Dogs that are only in grooming, and not play or boarding, are required to have a current Rabies vaccine.

Have any questions about our services? Hopefully they are answered here. If not, please give us a call at 763-478-0203 or submit any questions to our e-mail and we will post the answers here, too.

What do I need to bring when I board my dog?

What vaccinations are required?

What do you do if there is an emergency?

Orientation is the initial visit to PupTown to insure that dogs are comfortable in the group daycare setting. Orientations give dogs the chance to check the place out, meet some of our staff and to see if the group setting is a good fit for their personality. There is no cost for the orientation. Orientations are scheduled Monday - Saturday, arriving between 9:30 AM and 10:30 AM. If everything is going well, we prefer that dogs are picked up about 4 PM.

Re-evaluation is the same process but for dogs who have not recently participated in play or boarding at PupTown. For the comfort and safety of all dogs at PupTown, dogs are required to come for a full day of play prior to boarding reservations if they have not participated in PupTown daycare or overnight boarding within 2 months of the reservation arrival date during peak boarding times (holidays and school breaks), or within 6 months during non-peak boarding times. This is to ensure that the dog is still comfortable in a group setting, reacquaint the dog with staff and reassure dogs that they will be picked up. Standard full day daycare charges apply for the re-evaluatation.

What and why is there an Orientation and Re-evalutation?